Start your journey to better health

 

Sign in to your group benefits plan

Welcome! We’re excited to have you with us. As a valued member of your organization’s benefits plan, you’re in the right place to access the tools, guidance, and resources that will help you and your eligible family members make the most out of your benefits. We’re here to support you and your family in achieving healthier, happier lives.

Tap into better health and get rewarded with the Manulife Mobile app.

 

Access your benefits plan anywhere with the Manulife Mobile app and earn Aeroplan® points for exclusive rewards. Our app provides you with real-time support and a range of features to help manage your health needs:
 

  • Live chat with a Manulife agent. Questions? Chat with one of Manulife’s agents in real time during standard hours of operation (9 a.m. to 7 p.m. ET, Monday to Friday). Ask them about your benefits plan, your claims, and tools you have access to.
  • Connect with care. Access health services, tools, and resources available through your benefits plan, right from the app.
  • Learn more about your benefits. New resources and features are here to help you understand the coverage you have as part of your benefits plan, how to use it, and when.
  • Easy claims submission. Submit claims on the go and check their status with ease.
  • Coverage details. Access and review your benefits coverage whenever you need to.
  • Digital benefits card. Download your benefits card for convenience.
  • Earn Aeroplan® points. If you choose to participate, link your Aeroplan account to your Manulife mobile account to earn points for completing health and benefits-related, activities, as well as participating in challenges. You can redeem your Aeroplan points for a variety of rewards, including flights, hotel nights, car rentals, merchandise, gift cards, and more.1
  • Participate in challenges. Stay engaged and motivated towards achieving your health and wellness goals as you participate in a variety of friendly competitions, as part of a team or individually.
  • Health resources. Explore a wide array of health-related articles to support your wellness journey.

 

 

 

We’re online and here to help you from 9 a.m. to 7 p.m. ET, Monday to Friday.

Scan the QR code with your mobile device and download the app! Or, visit our resource page to learn more.

®Aeroplan is a registered trademark of Aeroplan Inc.

1Redemption options are subject to change at Aeroplan’s discretion

Instruction: Change of selection promptly shifts the focus to a matching heading further down, on the same page.

Your group plan offers quick and easy access to tools, guidance and resources to help you and your family get the most out of your benefits and live healthier lives

Chat with us

Get your questions answered in real time during our online hours. Simply download the Manulife Mobile app, then click on 'Live chat' (bottom right-hand corner of your mobile device).

Use the app to submit claims on the go, check on a claim’s status, read coverage details, download your benefits card, gain access to a wide range of health-related articles, and more.

We’re online from 9 a.m. to 7 p.m. EST, Monday to Friday.

   

Register

Register for your Plan Member Secure Site. Registration is a one-time process designed to protect your private information.

Set up your Manulife ID

Need help with Manulife ID? You'll find FAQs, a step-by-step video, and more on our support page.

Manulife Mobile app

Learn how to submit claims on the go, check claim status or coverage details, speak with a live agent in real time, and more!

Getting started: FAQ

Get answers to the key questions you may be thinking about before purchasing Life or Critical Illness insurance.

People like you

This tool provides a variety of scenarios to consider when making a purchasing decision about Life & Critical Illness Insurance.

Submit a claim

Submit your benefits claims online or with the app – get your money back fast!

Get support

Looking to contact us, update your account, find a form, find an answer to your question?

Power of attorney

Accessing benefits on behalf of a plan member

You may also have access to optional health insurance

In addition to basic life, some plan sponsors offer members the chance to buy additional (i.e., optional) life insurance and/or critical illness insurance. Your benefits booklet includes details on whether your plan includes such options, and how much they cost. Or, your plan administrator or human resources department can provide more information.

Optional Life Insurance

Optional life insurance

Optional critical illness insurance

Optional critical illness insurance

Explore programs that support healthier lives

Mental health & counselling services

Personalized Medicine Program

Opioids and your drug plan

Resources