Tell us about a death

We're so sorry you've lost your loved one. We wish we could help you with the feelings you're working through. We hope this form makes it easier for you to tell us what happened. But as always, if you'd rather, just call.

We may ask for more information about what you tell us here.

Are you in the right place?

This form is for Canadian policies only. Here's where you need to go for:

US life insurance policies with John Hancock
Manulife shares owned by US residents
Former Manulife UK life insurance policies

Tell us about yourself

First name Optional

Last name Optional

Your relationship to the person who died Optional

If Other, what's the relationship? Optional

Tell us about the person who died

First name

Last name

Date of birth

Day

Month

Year

Date of death

Day

Month

Year

Cause of death Optional

Country of death Optional

Manulife account number Optional

Type of account

Give us the account numbers for any other Manulife accounts we should look at. Optional

Tell us about the funeral home

Name of the funeral home Optional

Phone number Optional

Address Optional

Tell us who to contact

First name Optional

Last name Optional

Their relationship to the person who died Optional

If Other, what's the relationship? Optional

Email address Optional

Phone number Optional

By clicking Submit, you confirm you have permission to give us this information to start working on this claim.