Get help and connect with an advisor
For help with an existing insurance policy or investment product purchased through an advisor, please select the option below that best fits your need.
For insurance
| Contact method | Contact details |
|---|---|
| Telephone | 1-888-626-8543 Open between 8 a.m. and 8 p.m. ET Monday to Friday. |
| By online form | For individual insurance For Manulife Vitality |
| By fax | 1-877-763-8834 |
| By mail | Manulife Financial Individual Insurance 500 King Street North P.O. Box 1669 Waterloo, ON N2J 4C6 Canada |
| Telephone - French | French: 1-888-626-8843 |
| Online | Looking to check your insurance policy details? Visit the Personal insurance web portal. Most customers who bought insurance through an advisor or Manulife’s CoverMe® website can access their policy details, update address information, banking information, and more. |
| Contact method | Contact details |
|---|---|
| Telephone | 1-888-841-6633 Open between 8.30 a.m. and 5 p.m. ET Monday to Friday. |
| By email | Manulife_Insurance@manulife.ca |
| By fax | 1-888-533-3330 |
| By mail | Manulife Financial Individual Insurance 900 - 900 De Maisonneuve Blvd W Montreal, QC H3A 0A8 Canada |
For investments
| Contact method | Contact details |
|---|---|
| Telephone | 1-888-790-4387 Open between 8 a.m. and 8 p.m. ET Monday to Friday. |
| By email | manulife_investments@manulife.ca We will respond to your email within two business days. |
| By fax | 1-877-277-3774 Client signature required. |
| By mail | Manulife Investments 500 King Street North 500-G-B Waterloo, ON N2J 4C6 Canada |
Important: For the safety of your personal information, always contact us by phone when sharing any personal or confidential data (including account details). Do not use email as this is not a secure method of communicating.
| Contact method | Contact details |
|---|---|
| Telephone | Manulife Mutual Funds: 1-888-588-7999 Open between 8 a.m. and 8 p.m. ET Monday to Friday. |
| By email | manulifemutualfunds@manulife.ca We will respond to your email within two business days. |
| By fax | 1-866-581-8427 Client signature required. |
| By mail | Manulife Mutual Funds 500 King Street North, Del Stn 500 G-B Waterloo, ON N2J 4C6 Canada |
| Important: For the safety of your personal information, always contact us by phone when sharing any personal or confidential data (including account details). Do not use email as this is not a secure method of communicating. | |