Group benefits employer support

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Support topics

Looking for a Manulife representative?

Speak to your Manulife representative to update your group benefits plan details. You can also contact one of our regional offices.

Get current information

Find industry news and updates, including legislative notices, to help you manage your group benefits plan.

Mental Wellness Solutions

If you’re an employer looking for tools to assist your employees, you can find resources here that may help.

Find a form

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Claim forms Administration forms Enrolment forms

Frequently asked questions

  • Eligibility updates
  • Billing & administration

To enrol or re-enrol members, log into the secure site, and select "add member" for new members or search for and select the appropriate member to re-enrol.

To update a member's personal details, log in to the secure site and find the member you want to update. Then, select the information you need to change.

To update a member's salary or employment status, sign in to the secure site and find the member you want to update. Then, from the member coverage summary page, select the transaction you need to complete.

If you have a plan member in need of a late applicant review, please reach out to our Plan Administrator Customer Service Centre for assistance.

View all FAQs