Important Updates on Manulife Bank Credit Card Offerings

Manulife Bank is evolving its credit card offerings. As part of this journey, new credit card applications will pause starting December 16, 2024. This pause allows us to focus on enhancing our product and service capabilities to better meet the needs of our clients. 

Existing cardholders will experience no disruptions to their benefits during this time. 

This page provides all the details you need to navigate these changes seamlessly and support your clients effectively. Stay tuned for updates. 

Key Dates

The final day to submit new credit card applications is December 16, 2024.

What This Means for You

• Applications: After December 16, 2024, new credit card applications will no longer be accepted. 
• Existing Clients: Your clients with existing Manulife Bank credit cards will continue to enjoy uninterrupted service and benefits. 
• Future Opportunities: We'll have more to share about Manulife Bank credit card products in the coming months. 

Commitment to Fee Waiver Benefits

We recognize the importance of the Manulife One fee waiver as a valuable feature for both you and your clients using the ManulifeMONEY+™ Visa Infinite* Card.

• For Existing Cardholders: All existing Manulife One fee waivers associated with the ManulifeMONEY+™ Visa Infinite Card will continue to be honored. Your clients can continue to enjoy this benefit uninterrupted. 
• Looking Ahead: We are working on a new fee waiver program for Manulife One clients. These updates aim to further support the needs of your clients and strengthen the value offered through Manulife One products.

More information about the new fee waiver program will be shared soon, ensuring you have the details needed to plan and communicate effectively with your clients.

Supporting You and Your Clients

We're here to help you navigate these changes seamlessly. To support you, we've developed a range of resources:

• FAQs: Get answers to common questions, including key dates and what these changes mean for your clients. 
• Talking Points: Highlight key messages to guide your client discussions, such as the value of existing products. 

Actions to Take Now

Here are the next steps to ensure a smooth transition:

1. Submit all pending credit card applications by December 16, 2024.
2. Leverage existing products, such as Manulife One accounts, to maintain momentum during this transition.  

Bookmark this page to stay informed about new updates and resources. For further assistance, reach out to your Manulife Bank Business Development Manager.

Resources 

Frequently asked questions (FAQ)

Talking Points for Client Conversations