Your new experience starts with a fresh look

When you log in to your sponsor secure site after May 16, 2020, you’ll notice it looks different. New logos, colours, fonts, a new menu bar – a fresh new look that’s easy on the eyes.

You’ll also see some simplified menu names:

  • PLAN GOVERNANCE SUPPORT CENTRE becomes GOVERNANCE.
  • MANAGE CUSTOMER LOGIN INFORMATION changes to MANAGE ACCESS.
  • MANAGE YOUR LOGIN INFORMATION will be YOUR LOGIN.

Everything else will be where you expect it to be, and it’ll work exactly the same way it always has. You’ll be able to get your work done without delay.

We’ve also made some changes behind the scenes to better understand how the site works for you. So we can give you an even better experience going forward. Which brings us to what’s next.

The new look is just a start.

Over time, we’ll be transforming your sponsor secure site into a modern, efficient workspace. One that’s focused on how you use it in your day to day. Whatever you do, you’ll find guidance to support your tasks, insights to help you make decisions, and new ways to talk to us.

We’ll be introducing these features, tools, and improvements over time. Because we want to hear what you think and keep making it better for you.

For now, we hope you like the new look of your sponsor secure site. Please share this news with anyone who uses the sponsor secure site.

If you have any questions or feedback, reach out to your Manulife representative.